Frequently Asked Questions (FAQ)

Here are the answers to some of the most common questions we hear from our users. If you still have questions, use the contact form below to send us a message.

General Questions

Browse the topics below to find answers to the most asked about topics. Once you have created your Account, you will have access to the Help Center that will have additional questions and answers.

Kanexon is a social platform focused on Impact! We believe that social media has the power to do wonders for the society, if we can put the checks in place to prevent the misuse. Kanexon is a platform for changemakers who want to focus on bringing positive change.
We know social media has many negative effects on its users, and we are on a mission to change that! Kanexon is a moderated social network with zero tolerance for negativity, harassment, bigotry, or discrimination. Users on our platform will be able to share positive and inspiring stories to help surround others with good vibes and happiness.
Anyone over the age of 18 and agreeing to our Terms of Use can join Kanexon. You must be 18+ to join Kanexon. This is strictly enforced, if you are suspected of being a minor, your account will be suspended, reviewed for verification and may be deleted.
We will require basic information, such as, First and Last Name, Date of Birth, Valid Email Address and a Password to safe guard your account. Once this information is provided, you will be asked to read and Agree to the Terms of Use before you are able to log into Kanexon.
Kanexon is for anyone who is looking to be inspired or to inspire others! We want to have a community of positivity so we can join forces and fight the negative impact of social media! That means we want Users like you, Non-Profits, and Companies to show the good deeds done everyday to help inspire others.
We encourage Users to post positive content such as stories of volunteering, helping strangers, or some other acts of kindness, inspirational stories, quotes, or lifestyle videos. No hate, no bad news and no politcs.

Managing your Account

This section will give you a General Overview of your Account. For a more detailed FAQ on Account Management, please log into your Kanexon Account.

The sign up is quick and easy. All we ask for is your name and email to get started, you will also need to provide a password and Agree to the Terms of Use of Kanexon. Once you sign up, we will send you an email to confirm your email address. Once that's done, you can login using your email and password. It's that easy!
Once you provide the required basic info, you can finish setting up your Profile. You can upload a profile picture, make posts and join groups of like-minded people!
Kanexon is available for download on the Google Play and the Apple Store! As a platform, we are still in an early stage and we are constantly working on new updates for adding exciting new features to support your needs.
Users will be able to access the Web Application by typing into the browser on a Smart Device. Users will be able to log in from computers, tablets, phones or other Smart Devices.
If you wish to Deactivate your Account, please log into your Profile and there is a section in the Help Center that will walk you through the appropriate steps!

Privacy and Safety

Kanexon will ALWAYS strive to make sure your Personal Information and Data is not shared with others! We will protect our User's rights, data and privacy.

We promise to not share you Data! Your Data is yours! If you are sharing data from others, you are responsible for following the copyright laws and adding a disclaimer to the post.
Kanexon wants to make sure Users are who they say they are! To do this, we will send you a verification email. If you do not verify your email address, you will not be able to join the Kanexon Platform!
You will be asked to Review and Agree to the Terms of Use before you are able to join Kanexon. For the full Terms of Use, please click here
Just like all sites, you will need to obey the Terms of Use. If your post is reported or flagged more than 3 times for inappropriate conduct that goes against Kanexon Terms of Use postings, your Account will be Suspended until further notice. Kanexon will review and deem whether or not your account will be Suspended temporarily or indefinitely.
The Kanexon Platform is focused on spreading positivity. Please report any user, any post, or any organization that you deem are inappropriate and goes against our Policies. Kanexon will review and make a final decision on how to handle the reported depending on the severity of the post.

Terms and Conditions

A few basics that you will need to know before entering onto the Kanexon Platform. We strive to foster a happy and healthy community focused on inspring others! To view the full Terms of Use, please click here.

Kanexon is a Global platform, we will not restrict Data. Users can share posts, stories, articles, and information from organizations to Users world-wide. Kanexon will use bots to assist with reporting Users, Organizations and Companies that do not abide by our Terms of Use.
Kanexon will NOT tolerate any negativity. This platform will be used to inspire others to spread stories of happiness and positivity.
As of now, you cannot sell products on our platform. If you are a part of a Verified Organization, can ask for donations for your cause!
Kanexon is a free application, you will never be asked to pay for anything! You will be able to donate to partnered and pre-Verified Non-Profits and other Organizations, but that is only if you want to support their Cause!
We will not accept under any circumstances any politics, discriminations, negativity, solicitations of goods or services, selling of products, nudity, bullying, harassment, any foul language. No exceptions!

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Browse positive content, get inspired, support social causes and be inspiring. We are looking for good samaritans to support and build local communities. Let's share happiness!